We have been asked to establish high level targets for #projects (assume mid-size over one year (2000 hrs work) per FTE for each of the roles (namely, Project managers, Project coordinators, Business Analysts, Archtects, Organizational Change Managers). Looking for industry standards, publications or your company’s experience.
Seems to be common to find references about Project Managers ie. 1-2 projects per PM or 10-20% of total work effort in a project = work effort for PM but haven’t had much luck finding info about the other roles. This is complex as we know it depends on the type of project so any comments, suggestions in this area are most welcome!
Defining the roles: Define the roles you need to set targets for and what they do. How much of their time is spent with customers? How much is spent doing administrative tasks internally? How does your company account for billable time?
Defining the types of projects: Do your products have a typical project schedule (e.g week 1 is 5 hours for the PM, week 2 is 20, etc.)? Each product may differ this will help you define the types of projects to give to each person so you have scheduling blocks that fit together. You may need 2 of this type of project and 1 of this type of project to make a full schedule or a blend of something else.
Define the outcomes: Do each of your roles have specific utilization goals? Does each role have a set training schedule they need to adhere to? How about PTO assumptions or job rotations? How do you dovetail your targets to the roles, projects, and outcomes you desire?
Feel free to PM me or reply to the forum if you have any questions.