Resource Manager

Resource Manager

Website Amazon Web Services

We are looking for someone who is passionate about the professional services business. Helping ensure that the business can optimize its impact on behalf of customers because it is so operationally sound.

About this role:
The Resource Manager will use in-depth experience and expertise of personnel and project management to support the Operations teams. The Resource Manager will manage and continuously improve resource management processes and functions. The Resource Manager will ensure that effective management of company and external resources is operationally effective and allows the company to be more competitive.

Principle Responsibilities & Duties:

Lead weekly resourcing cadence with stakeholders to plan assignments, review and staff for customer demand, resolve conflicts, and identify assignment opportunities for our consultants
Engage with Practice Manager to timely process project staffing requests, prioritize requests, resolve assignment conflicts, address changing staffing needs
Provide complete and regular active assignments, available supply, and customer demand status reporting, forecasts, and analysis
Ensure that resource allocation, availability and forecast overviews are accurate and up-to-date and completed in a timely fashion
Monitor resource assignments and timesheet data to ensure accuracy of utilization forecast
Provide workload balancing, prioritization, resource rescheduling and integration of resources into multiple projects in order to maintain optimal utilization of resources and increase consultant productivity
Collaborate effectively with regional and global AWS corporate tax, legal, and immigration stakeholders to staff for cross border engagements
Invent and Simplify mechanisms we deploy, increase automation, reduce manual work and allow for scaling while addressing areas of inefficiencies
Be a strategic partner with ProServe Area Leaders to provide long term resourcing insights, to support hiring plans, to calibrate organization change and optimize the supply of resources v/s demand

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