Resource Management Soft Skills Development

Resource Management Soft Skills – On-demand

Most organizations invest time, money and effort training resource managers on resource management processes and tools. But do they really know how to: effectively communicate and build relationships with stakeholders at all organizational levels, set and manage expectations, challenge existing ideas or push back on “bad” behavior when necessary, and effectively handle complaints and issues – the soft skills every resource manager needs. The Resource Management Soft Skills development program focuses on enhancing the soft skills of resource managers to complement their resource management process, business, and systems knowledge.

Course Objectives

Understand the importance of soft skills and how they can improve a resource managers overall effectiveness and interactions with stakeholders
Improve the ability to build relationships with stakeholders – trusted advisor relationships
Improve communication skills – communicating good news/bad news, tailoring our message to our audience with the right amount of detail, utilizing a call plan, demonstrating active listening, and using effective questioning techniques
Improve the ability to identify and respond to situations in a positive manner
Improve the ability to run more effective resource management meetings
Resource Management Soft Skills – On-demand

TIME: Purchased video is available 24×7; purchase price is per person, per video – group viewing is strictly prohibited
COST:  $499 for 90-day access
FORMAT: 4 hour on-demand course is comprised of four modules split into sections that vary in length from a few minutes to approximately 30 minutes each
PROFESSIONAL CERTIFICATION CREDITS: Training curriculum entitles you to obtain 4 PCU credits

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For more information on our training course, please email