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Advisory Board Mission
The RMI established an Advisory Board comprised of resource and workforce management experts across geographic markets and services disciplines in which the RMI is targeting. The Advisory Board meets monthly and provides a range of input and advice to the RMI regarding its’ plans, activities, continued process innovation and development, RMCP® curriculum input and more. The Advisory Board continues to provide valuable input to the ongoing task of building the resource and workforce management community the Institute serves.
Martha Arias-Webster
Sr. Director, Resource Management, JFFMartha Arias is a Sr. Director of Resource Management at JFF, a Nonprofit which drives transformation of the American workforce and Education systems to achieve equitable economic advancement for all. She has over 17 years of experience working in the areas of Project and Portfolio Management, Business Operations, as well as Resource Management. Across the past 8 years, Martha has been laser focused on Resource Management, launching three RMOs across the areas of IT , Product Development, and Nonprofit/Professional Services. In her current role, Martha oversees the Resource Management function for 200-300 resources. Martha is passionate about RM adoption strategies, including partnering with business partners to standardize processes, launching enabling technologies, displaying the benefits of resource planning and forecasting, and ensuring effective training to drive adoption. Martha holds an MBA from Boston University and a Bachelor of Arts from the University of Miami in addition to her RMCP®, Advanced RMCP®, and PMP® certifications.
Gary Becker
Global RMO LeaderGary Becker has been a Resource Manager at AWS Professional Services for six years. AWS provides deep expertise in the architecture, design, development, and implementation of cloud computing initiatives that result in real business outcomes for customers. He has more than 25 years of professional services experience in resource management, operations, finance, and delivery. Gary created and led the AWS Resource Management department as they deployed the RM mechanism globally. He earned an MBA from the University of California, Davis, and a BS in Business Administration from California State University, Sacramento. He also holds a RMCP certification and is a former Certified Public Accountant. Gary is also a volunteer mentor to more than 25 small business owners.
David Binnings
Sr. Director, GTM Services Strategy and Operations, DocuSignDavid Binnings is the Sr. Director, GTM Services Strategy and Operations for DocuSign supporting the Professional Services and Customer Success organization. With over 20 years’ experience in Professional Services and Support spanning across various industries, he has held positions in Leadership, Resource Management, Program/Project Management, Operations, and Consulting. These unique perspectives have allowed David to build and transform Resource Management organizations to meet the ever-changing landscape of today’s Services businesses. David has a Bachelor’s in Electrical Engineering, a Master’s in Business Administration, and holds both PMP® and RMCP® certifications.
Kerrie Kilford
Head of Resource Operations, QinetiQ UKKerrie Kilford is the Head of Resource Operations for QinetiQ UK. Kerrie has over 20 years’ experience working across Project and Programme Management, Technical Business Operations and Resource Management and has been leading the resourcing and workforce planning team as part of Resourcing Operations for the past 6 years. This incorporates the implementation of career and competency frameworks, establishing an accredited Resource Operations function and leading a team responsible for the deployment and allocation of approximately 2500 engineers, scientists and technicians along with planning and scheduling of many facilities across a multitude of sites. She is also part of a team leading the rollout and implementation of an Enterprise Resourcing tool across QinetiQ UK. Kerrie is a Resource Management Certified Professional (RMCP®) along with Advanced RMCP®, is APMP qualified and holds an ILM Level 5 Certificate in Leadership & Management.
Michael Lane
IT Director Resource Management, The Cincinnati Insurance CompanyMike Lane is the IT Director Resource Management at The Cincinnati Insurance Company (CIC). As an insurance industry veteran with 21 years of experience, he previously served as an underwriter, project manager, program manager and group manager overseeing business analysts. In 2013, Mike was a founding member of CIC’s Resource Management Office, where he helped establish standard operating procedures, a service suite and service level agreements. He currently manages a group of managers and officers and has responsibility for approximately 400 IT associates. Mike holds a Bachelor of Arts degree in Economics from the University of Cincinnati in addition to numerous certifications across the insurance, IT, resource management and communications industries.
Chris Nakovics
Global Resource Management Leader, ServiceNowChris Nakovics is the Customer Outcomes Global Resource Management Leader at ServiceNow, responsible for strategic resource management, business process operations and shared services. Chris has more than 15 years of expertise focused on advancing the discipline of resource management, implementing partner frameworks, enhancing and accelerating skills development, as well as, continuous process improvements. Chris holds an MBA in Information Systems Management from Dowling College and a BBA from Hofstra University, along with his RMCP® certification.
Koen Timmermans
Global Operations Lead, ShellDedicated to fostering personal growth and creating a positive impact, Koen Timmermans brings over 20 years of experience in driving personal, professional, and organizational transformations across diverse sectors, including retail, IT, manufacturing, and services. As a reliable and results-oriented digital people professional, Koen’s curiosity fuels connectedness, enabling him to navigate complex landscapes with agility. Since 2020, Koen has served as the Global Operations Lead for IT Resource & Workforce Management at Shell Information Technology International. He plays a pivotal role in supporting Shell’s digitalization efforts for today’s and tomorrow’s (cleaner) energy provision. . As a key member of the global leadership team, Koen drives the competitive sourcing and deployment of over 9,000 IT professionals, ensuring optimal resource utilization and strategic alignment. Koen holds an MSc in Business Administration, is a certified Resource Manager (RMCP), chartered Fellow with the CIPD, and is finishing a post-master in integral coaching. He enjoys exploring and publishing on the intersection of technology, personal and leadership development, and sustainable (living) practices, living by his mantra: Connect, transform, and thrive.
Christine Thomas
Managing Director, Complementary Workforce and Alignment Group, Forvis MazarsChristine Thomas is the Managing Director of Complementary Workforce and Talent Alignment at Forvis Mazars, a top 10 CPA Firm. In her current role, Christine is focused on building and leading a dedicated Resource Management team, providing strategic support in deploying talent across Assurance, Tax and Consulting practices and oversees teams both onshore and offshore to provide alternative staffing solutions. Prior to joining her current firm, Christine spent a decade with a national accounting firm where she served as a tax professional as well as serving in a variety of internal client service functions including financial operations and capacity and resource management. Christine holds a Master’s of Accounting from Kennesaw State University, is a Certified Public Accountant (CPA), and a Resource Management Certified Professional (RMCP®).
Gary Ward
Director, Global Resource Staffing, Guidewire SoftwareGary Ward is the founding member and Director of a centralized Resource Management Office at Guidewire Software, Inc. Since beginning as the first Resource Staffing Manager for the company, he is now leading a global team of RMs who support the Professional Services Business across AMER, EMEA & APAC. He currently oversees a first-class team who manage the allocation and redeployment of approximately 1000+ consultants worldwide, all while performing high-volume demand management and capacity planning responsibilities. He has a depth of experience in process efficiency, engagement lifecycle support, business operations, data analytics and quality control. Gary is a Resource Management Certified Professional (RMCP®) and holds qualifications in Business Management & Psychology.
Jodi Ward
Manager, Resource Management Office, Esri Professional ServicesJodi Ward, RMCP®, has over 11 years of experience with Esri, the global market leader in Geospatial Information Systems (GIS). As Manager of Esri’s Resource Management Office, she worked to stand up the Resource Management function within the Professional Services division, and leads a team of 6 in effectively deploying their dynamic workforce of over 600 GIS experts, to support customers around the world in implementing and realizing the full value of the Esri Platform within their organization. In addition, the team supports development of their people and execution of Professional Services’ strategic business priorities. Jodi also works as part of the Esri Professional Services Automation System (PSA) implementation team, responsible for evaluation, selection, implementation and championing of their PSA platform.
Nick Cochran
Principal ConsultantNick Cochran is a Principal Consultant with RTM Consulting. Nick brings over 14 years of experience in PS strategy, operations, delivery, and management in technology services. He has led teams responsible for technology and industry consulting, enterprise software implementations, training development and delivery, and managed services. Nick was an early adopter of the Just-in-Time Resourcing® brand of human capital management solutions and was in the first-ever RMCP® class in 2014. Nick is a lead instructor for the Training Practice which includes teaching classes for the RMCP® certification program. Nick holds an MBA and a BS in Business Management from Anderson University.
Ryan Childers
Managing DirectorRyan Childers is the Managing Director of the Resource Management Institute (RMI). With specific expertise in Global Resource Management, Ryan was an early adopter and implementer of the Just-in-Time Resourcing® brand of human capital management solutions. His passion for the resource management discipline is central to his role leading this important industry institute. Prior to leading the RMI, Ryan spent several years leading the Training practice at RTM Consulting, a role he maintains today, and as a consultant, helping clients accelerate growth and implement operational best practices, delivery methodologies and Just-in-Time Resourcing®. Ryan holds an MS in Information and Communication Sciences and BS in Management from Ball State University.