Advisory Board

Advisory Board Mission

The RMI established an Advisory Board comprised of resource and workforce management experts across geographic markets and services disciplines in which the RMI is targeting. The Advisory Board meets monthly and provides a range of input and advice to the RMI regarding its’ plans, activities, continued process innovation and development, RMCP® curriculum input and more. The Advisory Board continues to provide valuable input to the ongoing task of building the resource and workforce management community the Institute serves.

Bob Blackburn
Project Delivery Manager, Henny Penny

Bob Blackburn is the Project Delivery Manager for Henny Penny Corporation where he has centralized the Project and Resource Management functions for Enterprise IT, Facilities and Manufacturing. He currently leads the implementation of Resource Management in the New Product Development and Engineering organizations. Bob has more than 15 years of hands-on project management experience in organizations of various sizes and has led complex business projects as well as the development of PMOs in various companies. Bob holds an MBA from Wright State University and a BS in Decision Science from Miami University. In addition to PMP® and RMCP® certifications, he earned a Master Certificate in Project Management from George Washington University.

Kimberly Carrieri
Director, Americas Resource & Skills Management, Dell EMC

Kimberly Carrieri is the Director, Americas Resource and Skills Management at Dell EMC. Kimberly’s team spans North America, South America and India. She has been with Dell EMC for approximately 12 years and has held several positions including Project Management, Residency Management and Technical Delivery Management. Kimberly holds an MBA from Averett University, a BS in Dietetics from Virginia Tech, and is RMCP® and PMP certified. Executing upon the company’s strategy and identified Resource Management initiatives, optimizing utilization via proper bench management, driving backlog, partner management, meeting Dell EMC internal/external stakeholder expectations, as well as honoring and promoting Dell EMC Culture Code are what drive her and her team every day.

Michael Lane
Enterprise Resource Manager, The Cincinnati Insurance Company

Mike is an enterprise resource manager at The Cincinnati Insurance Company (CIC). As an insurance industry veteran with 21 years of experience, he previously served as an underwriter, project manager, program manager and group manager overseeing business analysts. In 2013, Mike was a founding member of CIC’s Resource Management Office, where he helped establish standard operating procedures, a service suite and service level agreements. He currently manages a group of managers and officers and has responsibility for approximately 400 IT associates. Mike holds a Bachelor of Arts degree in Economics from the University of Cincinnati in addition to numerous certifications across the insurance, IT, resource management and communications industries.

Sara-Lewis-RMISara Lewis
Director, Platform Solutions & Services, Enterprise Operations, Linium

Sara Lewis is the Director of Enterprise Operations at Linium, providing strategic direction for delivery oversight, onboarding, partner management, and resourcing. Sara has over 15 years of experience in Professional Services within the Technology industry. Sara was one of the first resource managers to become a Resource Management Certified Professional (RMCP)® and continues to engage in the resource management community through forum interaction, article contribution and panelist participation at the annual Resource Management Global Symposium.

Kieran Markham
EMEA Resourcing Director, Teradata

Kieran Markham is the EMEA Resourcing Director for Teradata. He comes from a project management background in the Big Data space working on, at the time, the largest Real-Time Data ingestion with Kafka for a betting company. Over the last four years he has used his experience as a project manager to tackle the world of resource management first across EMEA and APAC and now solely EMEA where he looks after a team of RMs from across Europe. Kieran has improved the demand forecasting, bench management/reporting and skills inventory across Teradata EMEA and is pushing these ideas globally to make sure other regions have the same standard. Kieran is RMCP® certified, a certified ScrumMaster and Product Owner.

Claudia Moreno
RMO Manager, SweetRush

Claudia Moreno is the RMO Manager at SweetRush, an e-Learning agency. She has centralized and consolidated the Resource Management functions for the company, providing strategic planning to optimize the teams performance for in-house and professional services. With more than 13 years experience in advertising, strategy, planning and management in the marketing and digital advertising industry, she understands the challenges and needs of Resource Management for the agency market. Claudia holds an MBA in Marketing, an associate degree in Strategic Control of Organizational Management and has an RMCP® certification.

Lloyd Norman
SVP, Senior Planning and Delivery Services Manager, Zions Bancorporation

Lloyd Norman is a Senior Vice President and the Senior Planning and Delivery Services Manager for resource planning at Zions Bancorporation. Lloyd has led professional services and enterprise IT project delivery organizations for over 25 years, supporting clients from aerospace, DOD, finance, and technology industries. Lloyd believes that people are the key to delivering value and mitigating risk for any business initiative. Lloyd holds a B.S. in Industrial Engineering from the University of Oklahoma along with PMP®, CSM®, and RMCP® certifications.

Ale-Pacheco-RMIAle Pacheco
Director of Consulting Operations, Appirio

Ale Pacheco is the Director of Consulting Operations. She was formerly responsible for implementing the Global Resource Management Office at Informatica. Ale has helped the PS organization by establishing operational processes and governance, providing strategic direction and successfully managing and guiding the worldwide resource management team. Ale holds a B.S. in Computer Science from Catholic University of Salvador-Brazil and a certification in Business Intelligence and Data Warehouse from UC Berkeley.

Orlando Quesada
IT Capacity & Resource Planning Manager, Ultimate Software

Orlando Quesada is a Capacity & Resource Planning Manager at Ultimate Software where he supports the Enterprise IT organization. Orlando has over 18 years of project, portfolio, and program management experience in the utilities and human resources industries. He has also worked extensively to help implement and increase adoption of the PPM tool across IT and standardize processes and best practices within the Resource Management Office. In addition to PMP® and RMCP® certifications, Orlando holds an MBA from Barry University and a BBA in Management Information Systems from Florida International University.

April-Toyota-RMIApril Toyota
IT Resource Management Lead, Alberta Health Services

April Toyota is the Information Technology Resource Management Lead at Alberta Health Services. Across diverse industries ranging from oil and gas to government, April has gained experience managing resources from both in-house and professional service perspectives. She understands the common themes and unique resource management challenges each industry faces. As a board member, April welcomes the opportunity to enable organizations to effectively manage their most important assets.

Gary Ward
Sr. Group Manager, Global RMO, Guidewire Software

Gary Ward is the founding member and Sr. Manager of a centralized Resource Management Office at Guidewire Software, Inc. Since beginning as the first Resource Staffing Manager for the company, he is now leading a global team of RMs who support the Professional Services Business across AMER, EMEA & APAC. He currently oversees a first-class team who manage the allocation and redeployment of approximately 1000+ consultants worldwide, all while performing high-volume demand management and capacity planning responsibilities. He has a depth of experience in process efficiency, engagement lifecycle support, business operations, data analytics and quality control. Gary is a Resource Management Certified Professional (RMCP®) and holds qualifications in Business Management & Psychology.

Molly Wilde
Resource Capacity Consultant, Upsher-Smith Laboratories

Molly Wilde is a resource capacity management professional currently consulting at Upsher-Smith Laboratories, LLC, where she supports the product development and operations organizations. Molly specializes in the theory and application of topics such as skills inventory, demand forecasting, capacity planning, and process governance in complex project environments. She received her resource management certification (RMCP®) from the Resource Management Institute in 2015. Prior to Upsher-Smith, Molly was part of the Portfolio Management Office for the Medtronic Restorative Therapies Group.

Ryan Childers
Director, RMI

Ryan Childers is Director of the Resource Management Institute and the Training Practice Leader for RTM Consulting. Ryan brings over 14 years of experience in PS strategy, operations, delivery and management in technology services. He has led teams responsible for enterprise software implementations, training development and delivery, custom development and managed services. Ryan holds an MS in Information and Communication Sciences and BS in Management from Ball State University where he also serves as an instructor in Information Systems and Operations Management.

Randy-Mysliviec-RMIRandy Mysliviec
Managing Director, RMI

Randy Mysliviec is Managing Director of the Resource Management Institute (RMI). Acknowledged by industry sources as an expert in Global Resource Management, Randy is the author and innovator of the Just-in-Time Resourcing® brand of human capital management solutions. His passion for the disciplines of resource management and workforce management are central to his latest role leading the RMI. Randy holds a B.S. from California Polytechnic State University, San Luis Obispo, California where he majored in Business Administration with a concentration in Management Information Systems.