Effective Date: October 8, 2018
We process your personal information only when we have an appropriate basis. For example, we may process your personal information as necessary to provide Services that are subject to terms you have accepted, such as our Sites’ terms and conditions, https://resourcemanagementinstitute.com/legal-notices/ (the “Terms”), when necessary to comply with legal obligations, pursuant to your consent, or for purposes of pursuing our legitimate interests (such as providing and improving products and services, fixing bugs, performing analysis and analytics, communicating with you, preventing fraud, enforcing legal claims, and security purposes) if doing so is consistent with your rights and appropriate to the context.
Collection of Personal Information
When you use the Services, we may collect or receive personal information including the following:
When you use the Services, we may automatically collect information, such as the following:
We use automated technology to collect information in connection with the Services, including personal information. The automated technologies we use include the following:
To make RTMC Sites work properly, facilitate access to our Sites, and personalize your experience, we may assign your computer or device one or more “cookies.” A cookie is a small data file that our Sites save on your computer or mobile device when you visit our Sites, respond to surveys, participate in polls, or otherwise use the Services. For example, it enables our Sites to remember your actions, browsing activities, favorite content, and preferences (such as clicking “Remember me” during login). Whenever you sign into our Sites, we will record your user ID in a cookie file on your computer or device.
We use a combination of Google Analytics, marketing automation, and cookies on our Sites that identify your computer to help us analyze traffic patterns on our Sites as well as to provide you with a better experience by showing you content that matches your interests, improving content, and making the Sites easier to use.
Through the use of a cookie, RTMC may also automatically collect information about your online activity on our Sites, such as the web pages you visit, the links you click, and the searches you conduct.
Google will use this information for the purpose of evaluating your use of our Sites, creating reports on website activity, and providing other services relating to Internet usage. Google may also pass this information onto third parties when required to do so by judicial or administrative process or otherwise to the extent required by law, or when such third parties process the information on Google’s behalf.
If you so choose, you may be able to opt out by turning off cookies in the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-Out Browser Add-On from http://tools.google.com/dlpage/gaoptout.
Should you wish to not have cookies enabled when using our Sites, you may be able to adjust your browsers settings accordingly. However, this may cause issues in accessing information where authorization is required. Additionally, you can set your user preferences on your profile on our Sites to control how cookies are set.
Some internet browsers have a “do-not-track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and we do not support browser do-not-track signals.
RTMC may use other standard Internet technology, such as web beacons (also called “clear GIFs” or “pixel tags”), locally stored objects (often referred to as “flash cookies”), and other similar technologies, to deliver or communicate with cookies and track your use of our Sites and content presented via the Sites. RTMC may also include web beacons in email messages or newsletters to determine whether messages have been opened and acted upon. The information RTMC obtains in this manner enables customization of the programs and services RTMC offers, and measures the overall effectiveness of RTMC’s online content and advertising campaigns. We use web beacons/clear GIFs/pixel tags to track how users are interacting with our content and monitor the effectiveness of our communications.
Additionally, we may record, photograph, or livestream RTMC-sponsored live events. Therefore, you may be included in photographs, video recordings, or audio recordings that we create, collect, or receive if you attend one of these events.
With respect to personal information that we receive from or on behalf of our business customers as a result of the Services we provide to them, RTMC acts as the “processor” of such personal information. In those cases, we collect, receive, use, and disclose personal information at the direction of our business customers. The types of personal information we collect, and how we use and disclose that information, will generally align with the descriptions provided above in this section on Collection of Personal Information and below in the sections on Use of Personal Information and Disclosure of Personal information.
Use of Personal information
We may use personal information we collect or receive about you for purposes including the following:
Disclosure of Personal Information
We may share your personal information as follows:
We also may post or livestream (including through social media channels and our Sites) video or audio recordings, photographs, and other media that we create, collect, or receive in connection with RTMC-sponsored live events.
We reserve the right to fully use and disclose any information that is not personally identifiable (such as aggregate statistics and survey results).
Choices and Access
You may choose not to provide the personal information we request. However, not providing information we request may restrict your ability to use certain features or functionality of the Services.
To opt out of receiving commercial communications from RTMC, please click on the “opt-out” link in the communication or, please contact us at email@example.com. You may be able to opt out of the collection of certain information through automated technologies as described in further detail above in the Collection of Personal Information section.
If you believe personal information you have submitted through our Sites is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to firstname.lastname@example.org. Upon appropriate request we will usually be glad to update or amend your information, but we reserve the right to use information obtained previously to verify your identity or take other actions that we believe are appropriate.
Transmissions over the Internet are never 100% secure or error-free. However, we take reasonable steps to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.
We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
International Data Transfers and Privacy Shield Participation
With respect to personal information that RTMC receives pursuant to the Privacy Shield Framework, RTMC will remain liable for processing of that information by RTMC’s agents, unless RTMC establishes that it is not responsible for the event giving rise to the damage. The Federal Trade Commission has jurisdiction over RTMC’s compliance with the Privacy Shield Framework.
Inquiries and Complaints Process for Privacy Shield Data and Data Processed in the EEA or Switzerland
Under the Privacy Shield Framework, we are responsible for the processing of personal data we receive and subsequently transfer to a third party acting as an agent on our behalf. RTMC complies with the Privacy Shield Principles for all onward transfers of personal data from the EEA and Switzerland, including the onward transfer liability provisions.
If you are located in the EEA or Switzerland, and we process your information in an EEA member state or Switzerland: you may have additional rights to request access to, correction of, erasure of, or the transfer of your personal information, as well as the right to object to or restrict the processing of your personal information. You may exercise these rights, if applicable, by contacting us at email@example.com. Individuals located in the EEA or Switzerland also have the right to lodge a complaint with an EEA or Swiss supervisory authority, as applicable.
Where we are processing data received from or collected on behalf of our business customers: RTMC collects information under the direction of, and receives information from, its business customers and may have no direct relationship with the individuals whose personal data it processes under these circumstances. If you are a customer or employee of one of our business customers and would like to make an inquiry or complaint, please contact the business customer that you interact with directly.
You can send email to:
or send mail to:
RTM Consulting, Inc.
4355 Ferguson Dr. Suite 210
Cincinnati, OH 45245