RMI Connect

RMI Connect: Accelerating Resource Management Maturity

Resource (and Workforce) Management (RM) across many industries is receiving increased attention as more companies realize the many benefits of better managing supply and demand of human capital. Since services are the lynchpin for successful IT solutions, maturing Resource Management processes is getting enormous focus and new investment.

RMI Connect is a unique virtual forum focused on helping project-based service delivery teams with improving Resource Management Maturity. Delivered virtually in two mini-events on September 22 – 23, RMI Connect will discuss how to baseline your Resource Management Maturity utilizing the RMI’s Resource Management Maturity Model, and explore best practices, tips and techniques to Accelerate Resource Management Maturity. The event will accentuate the ‘Connect’ part of our theme using an agenda structure and Zoom technology to provide more opportunities to connect with industry peers, process experts, and automation tool providers.

Thanks to Our RMI Connect 2021 Sponsors

Platinum Sponsors:

Gold Sponsors:

Live Sessions:

Wednesday, September 22, 2021 — 11:00 AM – 1:50 PM ET

TIME: 11:00 AM – 11:50 AM ET

DESCRIPTION: Using the RMI Resource Management Maturity model as a guide, this session will discuss how to baseline your RM capabilities, share research on industry maturity status as a whole, and best practices for maturing your Resource Management function.

TIME: 12:00 PM – 12:50 PM ET

MODERATORS: Marc Lacroix, RMI

DESCRIPTION: This will be a panel of experienced RMO leaders discussing their experience in building mature resource management capabilities and an RMO function, and their journeys to improve RM performance overall, and helpful tips from the trenches for other project-based delivery functions.

PANELISTS: Kieran Markham, EMEA Resourcing Director at Teradata; Claudia Moreno, RMO Manager at SweetRush; Chris Nakovics, Global Resource Management Leader at ServiceNow; Gary Ward, Director, Global Resource Staffing at Guidewire Software

TIME: 12:00 PM – 12:50 PM ET

MODERATORS: Ryan Childers, RMI

DESCRIPTION: This will be a panel of experienced RMO leaders discussing their experience in building mature resource management capabilities and an RMO function, and their journeys to improve RM performance overall, and helpful tips from the trenches for other project-based delivery functions.

PANELISTS: Lloyd Norman, SVP, Senior Planning and Delivery Services Manager at Zions Bancorporation; Orlando Quesada, IT Capacity & Resource Planning Manager at UKG; Molly Wilde, Resource Capacity Consultant at Upsher-Smith Laboratories

TIME: 1:00 PM – 1:50 PM ET

FORMAT: Three moderated sessions grouped with participants who self-select as being in one of the three following maturity groups: Level 1-2, Level 3, or Level 4-5.

DESCRIPTION: In each group we will discuss how peer companies are accelerating their efforts to mature their RM processes to produce better business outcomes. In the spirit of bringing the ‘Connect’ to life in ‘RMI Connect’, these sessions will be moderated open forums. Participants will be able to submit questions in advance and the moderators will make every effort to address as many questions as possible. These sessions will focus mainly on resource management process topics.

Thursday, September 23, 2021 — 11:00 AM – 1:50 PM ET

TIME: 11:00 AM – 11:50 AM ET

DESCRIPTION: Technology enablement is a critical aspect of any RMO. Technology enables the RMs and centralizes the data and supports the organizational interfaces to other key stakeholder groups like sales and finance. This session will provide insights into how technology can best support a maturing RMO.

TIME: 12:00 PM – 12:50 PM ET

TIME: 1:00 PM – 1:50 PM ET

FORMAT: Three moderated sessions grouped with participants who self-select as being in one of the three following maturity groups: Level 1-2, Level 3, or Level 4-5.

DESCRIPTION: In each group we will discuss how peer companies are accelerating their efforts to mature their RM processes to produce better business outcomes. In the spirit of bringing the ‘Connect’ to life in ‘RMI Connect’, these sessions will be moderated open forums. Participants will be able to submit questions in advance and the moderators will make every effort to address as many questions as possible. These sessions will focus mainly on RM automation technology.

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  • Paid event: $199
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The third annual Resource Management Global Symposium will be April 28 – 29, 2022 in Dallas, Texas. The Symposium will have more content rich topics, a broader range of advanced topics for the more experienced resource managers, additional networking opportunities, and access to more PSA/PPM/RPM vendors to discuss the benefits of their solutions for you.

Join us to learn both fundamentals and advanced practices in Resource Management, collaborate with industry peers, RM process experts and service automation technology providers, and innovate with the very latest in RM research, best practices and technology.  Learn more about RMGS 2022!