FEATURED SPEAKERS AND PANELISTS:
Ryan Childers
Managing DirectorResource Management Institute
Ryan is the Managing Director of the Resource Management Institute. With specific expertise in Global Resource Management, Ryan was an early adopter and implementer of the Just-in-Time Resourcing® brand of human capital management solutions. His passion for the resource management discipline is central to his role leading this important industry institute. Prior to leading the RMI, Ryan spent several years leading the Training practice at RTM Consulting, a role he maintains today, and as a consultant, helping clients accelerate growth and implement operational best practices, delivery methodologies and Just-in-Time Resourcing®. Ryan holds a Master’s degree in Information Communication Sciences and a Bachelor’s in Management from Ball State University.
David Binnings
Sr. Director, GTM Services Strategy and OperationsDocuSign
David Binnings is the Sr. Director, GTM Services Strategy and Operations for DocuSign supporting the Professional Services and Customer Success organization. With over 20 years’ experience in Professional Services and Support spanning across various industries, he has held positions in Leadership, Resource Management, Program/Project Management, Operations, and Consulting. These unique perspectives have allowed David to build and transform Resource Management organizations to meet the ever-changing landscape of today’s Services businesses. David has a Bachelor’s in Electrical Engineering, a Master’s in Business Administration, and holds both PMP® and RMCP® certifications.
Nick Cochran
DirectorResource Management Institute
Nick is a Director for the Resource Management Institute and brings over 15 years of experience in services strategy, operations, delivery, and management. He has led teams responsible for enterprise software implementations, consulting, training development and delivery, and managed services. Nick was an early adopter of the Just-in-Time Resourcing® brand of human capital management solutions, was a student in the first-ever RMCP® class in 2014 and is now a lead instructor for the program. A frequent speaker at RMGS and other industry associations, Nick holds an MBA and a BS in Business Management from Anderson University.
Greg Hensley
DirectorResource Management Institute
Greg is a Director for the Resource Management Institute and brings over 20 years of enterprise software leadership experience building professional service offers and delivery teams that span the healthcare, mortgage, and financial services markets. Prior to joining the RMI, Greg served as Resource Management Director at ICE Mortgage Technology where he developed the RMO and managed the resource partner network. He is now a lead instructor of the RMI’s RMCP® certification program. Greg holds a Master’s in Information Communication Sciences and a Bachelor’s in Human Resources and Information Technology Management from Ball State University.
Katy Mabbitt
Director, Strategy Ops Account ManagementDocuSign
Katy Mabbitt is a seasoned Resource Management leader with nearly two decades of experience optimizing resource strategy and operations. Throughout her career, she has built Resource Management organizations from the ground up, scaled local teams into global models, and navigated the complexities of managing teams across multiple time zones. As Director of Strategy & Ops Account Management at Docusign, Katy applies Resource Management principles to drive efficiency, balance supply and demand, and improve operational effectiveness at scale. She has experience growing and downsizing teams, advocating for headcount, integrating teams post-merger, and continuously refining processes to maximize business outcomes.
Eric Mannweiler
Senior Resource ManagerDocuSign
Eric Mannweiler is a Senior Resource Manager with over 6 years of experience, often supporting his corporation’s most cutting edge, complex, or high-stakes teams. At DocuSign, Eric is leading a team in expanding RMO’s reach from Professional Services to Customer Success, applying Resource Management best practices to support a global field team of over 400 Account Managers, 170,000+ customers and $8B in annual contract value.
Debra Olson
Senior Principal ConsultantRTM Consulting
Debra is a Senior Principal Consultant at RTM Consulting and leads many of the projects for RTM’s Professional/Consulting Services Team.
She leverages her 20+ years of business consulting and management experience to help clients improve their PS operations, global resource management functions and PMOs. Her work includes helping clients to identify process issues and operational inefficiencies that inform the development of recommendations and strategies to drive improvements and help customers meet their targeted objectives.
A frequent speaker at RMGS and other RMI events, she holds an MBA from Montclair State University w/an International MBA Certificate from Groupe Ecole Superieur de Commerce and a BS in Communications from the University of Texas, Austin.
Jody Townsend
Senior Manager, Advisory Service Line LeaderCohnReznick
Jody is the Resource Management Senior Service Line Lead for the Advisory practice at CohnReznick, a firm specializing in advisory, assurance, and tax services. With 15 years of experience in operations, HR, project management, and resource management, she is passionate about process implementation and efficiency.
Currently, Jody leads a global team and has spent the last five years building and leading the Advisory practice’s resource management function. She oversees its maturity progression, aiming to become a valued strategic partner to the business. Jody takes pride in leading a high-performing team, identifying teaching moments for development, collaborating with key stakeholders and the other essential partners to the business, and innovating processes that drive impactful results in efficient staffing, achieving utilization goals, and capacity planning.
Most recently, she has collaborated with the Tax and Assurance RM service line leaders to foster a data-driven decision-making culture, implement a firm wide skills database and standardize processes to drive efficiencies across the Resource Management Office (RMO).
Be sure to check back. More speakers and panelists to be added soon!