Company Description / Overview
Certinia is the platform for services businesses — offering a best-in-class Professional Services Automation tool, allowing a services business to effectively optimize services delivery, finance and customer success. Built natively on the Salesforce Platform, Certinia enables companies to operate from a connected platform, with intelligence, ultimately driving profitability — all while using the customer account as the object of record throughout the customer journey, from opportunity to renewal.
Product Description
Certinia customer insights improve customer engagement and satisfaction. Grow great relationships with comprehensive best practices and the most intelligent analytics available on the Salesforce cloud platform.
- Professional Services Cloud
- ERP Cloud
- Customer Success Cloud