RMI Market Research – RMO Organizations 2025

The RMI Survey series conducts short surveys to help professionals compare and contrast their Resource Management operations to their peer groups. Each research survey explores various aspects of running Resource Management operations.

RMO Organizations

This was the fourth survey on the role of the Resource Management Office and was expanded to include seven different project-based domains. The research report was organized into two segments: companies that serve external customers (Professional/Consulting Services; Marketing Agencies; Accounting, Audit, Tax, and Advisory; and Law Firms) and those that serve internal customers (Enterprise/IT Services, Product Development, and Engineering Firms). For questions about RMI Market Research send us an email at info@resourcemanagementinstitute.com.

Report Highlights:

  • Overall industry adoption of the Resource Management Office (RMO) concept and centralization of resource management continues its positive trajectory. Both are RM best practices and drivers of better project and utilization outcomes.
  • Investment levels and reporting structures are stable with organizations that serve external customers possessing a broader RM adoption in relation to organization size with E/IT and PD organizations catching up.
  • The rise of analytics and reporting responsibilities into the Top 3 in this survey cycle is worth monitoring.  Automation, machine learning, and AI tools will help drive advancement of the RMO across all industry domains.  RMOs must continue to grow knowledge, capabilities and processes to support RM data integrity and data visibility.
  • Existence of a clearly documented RMO charter is in positive territory across all industry domains.  The charter is a key artifact to possess for future-ready RM organizations. 
  • Input was provided by RMO leaders, resource managers, PMO leaders, operations managers, delivery managers, and services/business unit executives from 116 different companies across Professional/Consulting Services; Enterprise/IT; Product Development; Marketing Agencies; Accounting, Audit, Tax, and Advisory; Law Firms, and Engineering Firms.
Download a copy of the Research Report