FEATURED SPEAKERS AND PANELISTS:
Ryan Childers
Managing DirectorResource Management Institute
Ryan is the Managing Director of the Resource Management Institute. With specific expertise in Global Resource Management, Ryan was an early adopter and implementer of the Just-in-Time Resourcing® brand of human capital management solutions. His passion for the resource management discipline is central to his role leading this important industry institute. Prior to leading the RMI, Ryan spent several years leading the Training practice at RTM Consulting, a role he maintains today, and as a consultant, helping clients accelerate growth and implement operational best practices, delivery methodologies and Just-in-Time Resourcing®. Ryan holds a Master’s degree in Information Communication Sciences and a Bachelor’s in Management from Ball State University.
Nick Cochran
DirectorResource Management Institute
Nick is a Director for the Resource Management Institute and brings over 15 years of experience in services strategy, operations, delivery, and management. He has led teams responsible for enterprise software implementations, consulting, training development and delivery, and managed services. Nick was an early adopter of the Just-in-Time Resourcing® brand of human capital management solutions, was a student in the first-ever RMCP® class in 2014 and is now a lead instructor for the program. A frequent speaker at RMGS and other industry associations, Nick holds an MBA and a BS in Business Management from Anderson University.
Greg Hensley
DirectorResource Management Institute
Greg is a Director for the Resource Management Institute and brings over 20 years of enterprise software leadership experience building professional service offers and delivery teams that span the healthcare, mortgage, and financial services markets. Prior to joining the RMI, Greg served as Resource Management Director at ICE Mortgage Technology where he developed the RMO and managed the resource partner network. He is now a lead instructor of the RMI’s RMCP® certification program. Greg holds a Master’s in Information Communication Sciences and a Bachelor’s in Human Resources and Information Technology Management from Ball State University.
Stacey Ball
Enablement LeadProFinda
Stacey joined ProFinda from Korn Ferry, bringing with her more than 30 years of resource management experience. Her involvement as an RM technology lead and her years of hands-on resourcing and operations roles allows her to help bring best practices and efficiencies to life for our clients.
David Binnings
Sr. Director, GTM Services Strategy and OperationsDocuSign
David Binnings is the Sr. Director, GTM Services Strategy and Operations for DocuSign supporting the Professional Services and Customer Success organization. With over 20 years’ experience in Professional Services and Support spanning across various industries, he has held positions in Leadership, Resource Management, Program/Project Management, Operations, and Consulting. These unique perspectives have allowed David to build and transform Resource Management organizations to meet the ever-changing landscape of today’s Services businesses. David has a Bachelor’s in Electrical Engineering, a Master’s in Business Administration, and holds both PMP® and RMCP® certifications.
Nicole Steele
Resource and Operations ManagerAAFCPAs
Nicole is AAFCPAs’ Resource & Operations Manager, responsible for ensuring the firm has the right professionals in place to deliver exceptional client service. She plays a critical role in aligning talent with client needs, helping teams meet deadlines efficiently while maintaining the highest quality standards.
She oversees capacity planning and scheduling across the firm, forecasting project needs and ensuring engagements are staffed with the right balance of expertise. Her approach optimizes efficiency while supporting work-life balance. She also collaborates with AAFCPAs’ Talent Management team to track performance, ensuring teams are equipped to handle complex engagements. Nicole holds an MBA in Organizational Leadership from Southern New Hampshire University and a BBA from Salem State University, graduating magna cum laude. She is a Resource Management Certified Professional (RMCP)® through the Resource Management Institute.
Charles Gustine
Director, Customer & Market InsightsKantata
Charles Gustine is Director, Customer & Market Insights at Kantata. He is a product marketing specialist with a learning and development background, applying his experience to help customers find value in the SaaS software they purchase. After a decade of developing training solutions at SumTotal and Kantata, he is applying an educator’s sensibility to product and brand marketing. Charles leverages Kantata’s understanding of the challenges of professional services organizations to create market-leading thought leadership content.
Sandeep Kumar
Founder and CEOKytes
Sandeep Kumar, Founder and CEO of Kytes, has over 28 years of experience in the software industry, specializing in Professional Services Automation (PSA) and operational excellence. With a Master’s degree from IISc Bangalore, Sandeep has worked with top organizations like Geometric Software and Tata Research Centre before founding Kytes in 2005. Under his leadership, Kytes’ PSA solution is used by leading companies such as Quest Global and Tata Technologies, with operations spanning 27+ countries.
Katy Mabbitt
Director, Strategy Ops Account ManagementDocuSign
Katy Mabbitt is a seasoned Resource Management leader with nearly two decades of experience optimizing resource strategy and operations. Throughout her career, she has built Resource Management organizations from the ground up, scaled local teams into global models, and navigated the complexities of managing teams across multiple time zones. As Director of Strategy & Ops Account Management at Docusign, Katy applies Resource Management principles to drive efficiency, balance supply and demand, and improve operational effectiveness at scale. She has experience growing and downsizing teams, advocating for headcount, integrating teams post-merger, and continuously refining processes to maximize business outcomes.
Eric Mannweiler
Senior Resource ManagerDocuSign
Eric Mannweiler is a Senior Resource Manager with over 6 years of experience, often supporting his corporation’s most cutting edge, complex, or high-stakes teams. At DocuSign, Eric is leading a team in expanding RMO’s reach from Professional Services to Customer Success, applying Resource Management best practices to support a global field team of over 400 Account Managers, 170,000+ customers and $8B in annual contract value.
Guy Marsh
Global Head of Resource ManagementShell
Guy Marsh is the Global Head of Resource Management at Shell. He is an experienced Resource Management professional, with experiences across a diverse range of industries notably, IT, Legal and Communications. Guy pioneered the development of using Technology to support effective Resource Management decisions that was rolled out worldwide for 3 multi-national blue chip companies. He is a firm believer in driving outcomes through a collaboration and authentic leadership.
Jennie Moore
Head of AdvocacyBeeye
Jennie Moore is the Head of Advocacy at Beeye, where she leads global initiatives to amplify customer voices, strengthen partner engagement, and drive brand growth. With nearly two decades of entrepreneurial experience as Founder of Moore Details Inc., and prior leadership roles at Ignition and Intuit, Jennie brings a rare blend of accounting expertise and advocacy marketing acumen. Recognized for her ability to connect with people, she is passionate about helping accounting firms adopt technology, optimize resources, and achieve sustainable growth.
Debra Olson
Senior Principal ConsultantRTM Consulting
Debra is a Senior Principal Consultant at RTM Consulting and leads many of the projects for RTM’s Professional/Consulting Services Team.
She leverages her 20+ years of business consulting and management experience to help clients improve their PS operations, global resource management functions and PMOs. Her work includes helping clients to identify process issues and operational inefficiencies that inform the development of recommendations and strategies to drive improvements and help customers meet their targeted objectives.
A frequent speaker at RMGS and other RMI events, she holds an MBA from Montclair State University w/an International MBA Certificate from Groupe Ecole Superieur de Commerce and a BS in Communications from the University of Texas, Austin.
Nicole Tiefensee
Chief Operating OfficerRunn
Nicole Tiefensee is the COO and co-founder of Runn – a resource management platform that helps businesses forecast capacity and balance workloads with confidence. With a background in Software and IT consulting, Nicole’s no stranger to the challenges Runn’s customers face—limited visibility, shifting priorities, and critical decisions made with incomplete data. That’s exactly why she helped build Runn: to give teams the clarity and tools they need to plan smarter and stay ahead.
Jody Townsend
Senior Manager, Advisory Service Line LeaderCohnReznick
Jody is the Resource Management Senior Service Line Lead for the Advisory practice at CohnReznick, a firm specializing in advisory, assurance, and tax services. With 15 years of experience in operations, HR, project management, and resource management, she is passionate about process implementation and efficiency.
Currently, Jody leads a global team and has spent the last five years building and leading the Advisory practice’s resource management function. She oversees its maturity progression, aiming to become a valued strategic partner to the business. Jody takes pride in leading a high-performing team, identifying teaching moments for development, collaborating with key stakeholders and the other essential partners to the business, and innovating processes that drive impactful results in efficient staffing, achieving utilization goals, and capacity planning.
Most recently, she has collaborated with the Tax and Assurance RM service line leaders to foster a data-driven decision-making culture, implement a firm wide skills database and standardize processes to drive efficiencies across the Resource Management Office (RMO).
Be sure to check back. More speakers and panelists to be added soon!