Jenna

  • Hi Sara,

    Thanks for your question. Like you, I have often seen ratios in the 60-100:1 neighborhood, and most recently, settling in around 75:1. I think 75 is probably a good starting assumption for most organizations, based on geography and scale of the group. But, a one-size-fits-all approach may not make sense. In my experience there are…[Read more]

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  • Jenna replied to the topic Jenna in the forum Jenna 5 years, 3 months ago

    Hi Sara and Alice,

    Thanks Sara for sharing!

    Alice – thanks for your feedback! In answer to your question, we are looking into how we can automate the recertification process. We are always open to hear what would help, and are continuing to work on tools and methods that will make the recertification (and other!) processes easy and efficient…[Read more]

  • Thanks for your input, Sara. You raise an interesting point about resources who wear many hats – which I am going to start a conversation about in a separate thread. Would love to have your input there as well! Wink

  • Interested in starting a dialogue around how different organizations are aligning their RMs to a set of projects and/or supply pool. It seems the ratio of resources to an RM is around 100:1, although it depends greatly on other factors such as skills types (highly specialized vs. plug-and-play), assignment duration (choppy, short assignments vs.…[Read more]

  • Agree, Marc. The one-week level is doable with empowerment of RM and flexibility of delivery teams. The one exception is for assignments that are less than a day in length and can be done remotely – such as supporting a customer on a couple of Webex workshops – but these would not be the norm and in general assignments should be in at least week…[Read more]

  • One of the most challenging and common issues I have run into is delivery teams not looping in RM on day-to-day conversations they are having relative to plans. They participate in the interlock and staffing meetings, they are engaged in the process…but then an outside conversation happens related to a staffing need between the delivery lead and…[Read more]

  • It seems a trend is that many organizations are having shorter, choppier assignments, and clients often want to bring someone in for a few weeks and then bring them back later for another few weeks. How are you dealing with these kinds of assignments? Are you working to bring the same person back, or scheduling someone different? Any policies on this?

  • Jenna replied to the topic in the forum Jenna 6 years, 7 months ago

    Hi Thomas! Thanks for getting us started off. My name is Jenna and I am a Senior Consultant in Resource Management at RTM Consulting. I specialize in RM, but I have quite a bit of exposure also to PS Operations optimization / automation and training design & delivery. I’ll be around quite a bit as well! 😎